Best SMS Apps for Business
1) EZtexting – Best Overall Business SMS provider
EZtexting is a bulk SMS service allowing businesses to contact their mobile customer base in one move. The tool also supports automated text replies for enhanced customer interaction. Eztexting also guides customers to act on deal and coupon notices. The SMS API platform integration makes EZtexting dynamic for business owners. They can use their existing sales portals and ERP (enterprise resource planning) system to launch campaigns and keep track of conversions.
Features:
It provides the option to send recurring messages Gives you the ability to set up polls The app allows you to customize messages based on a customer’s profile The automatic marketing features include replies to customers when they reply, URL shortening, and transactional SMS. Provides SMS Analytics on texts sent, messages received, engagement spikes, click-through rates (CTRs), and campaign reports. It supports APIs for developers, MMS Photo Library, 2-Way SMS, Text Forwarding, and Auto Replies.
Key Specs:
Supported Mobile platforms: Android and iOS Included SMS: 200 Credit Integration: Hubspot, Constant Contact, Mailchimp, and Zapier. Customer Support: Chat and Contact Form. Text Forwarding: Yes Pricing: Plans start at $24 a month. 16% Discount on Yearly Payment. Free Trial: 14 Days Free Trial (No Credit Card Required) Visit EZtexting »
2) Podium – Best for sending one-way and two-way messages
Podium is a messaging service that allows businesses to communicate with their customers through SMS. Customers can opt-in to receive business messages. You can use Podium to send one-way or two-way messages. The Podium also offers several features that you can use to automate your communication with customers, including automated responses, message templates, and Bulk messaging. It also provides access to take payments of all types using the platform.
Features
The app offers custom messaging templates, call-to-text, and chat widgets for websites It includes a customer database Offers analytics features where teams can manage communication coming in from customers. The SMS marketing features are vast. They include segmentation capabilities and text marketing campaigning. It provides support for API for Developers, MMS Photo Library, 2-Way SMS, and Auto Replies features. It provides features such as instant capture of online reviews, automated review invitations, and customized branding.
Key Specs:
Supported Mobile platforms: Android and iOS Included SMS: 1000 credit Integration: CDK Global, EDGE, DENTRIX, Csycle, ServiceTItan, DealerSocket, athenahealth, and many more. Customer Support: Chat Text Forwarding: No Pricing: Plans start at $289 a month. 13% Discount on Yearly Payment. Free Trial: 14 Days Free Trial Visit Podium »
3) Simpletexting – Best For its Cost-effectiveness
Simpletexting is a messaging service that allows you to send and receive text messages to customers or among a team. It ranks among Bulk SMS service providers for integration into CRMs and email applications. Simpletexting offers five tiers, each providing a quota for monthly messages. You will get a dedicated account manager with their enterprise service for those sending more than 50,000 messages monthly.
Features
It includes a web-based interface and a mobile app and offers features such as group messaging, contact management, and analytics. Users get unlimited incoming SMS messages and a free dedicated phone number. Keywords can be used to create SMS marketing campaigns. Shortcodes are included in each plan. Higher plans feature advanced integration capabilities with over 400 apps. Customers can opt-in to texting online Simpletexting uses a sliding scale to determine the pricing based on how many credits a client requires. Offers SMS analytics features like click-throughs, delivery, and subscriber growth. It offers API for developers, MMS Photo Library, 2-Way SMS, Text Forwarding, and Auto Replies. It offers automatic birthday texts, recurring campaigns, triggers, push notifications, templates and duplicates, image attachments, self-cleaning lists, and rollover credits.
Key Specs:
Supported Mobile platforms: Android and iOS Included SMS: 500 credits Customer Support: Chat and Phone Integration: Salesforce, Zapier, Mailchimp, HubSpot, Slack, Shopify, Instagram, Infusionsoft, Podio, WordPress, Facebook Lead Ads, and Zoho CRM. Text Forwarding: Yes Pricing: Price: Plans start at $29 a month. 20% Discount on Yearly Payment. Free Trial: 14 Days Free Trial (No Credit Card Required) Visit Simpletexting »
4) Textedly – Best for Unlimited subscriber limit
Textedly Bulk SMS platform helps you to manage message campaigns and user analytics from its clean web interface. Textedly is used by well-known businesses such as Walmart and Godaddy. It has an easy-to-use platform that can be managed on the web or through an app. You can initiate campaigns conveniently from your phone. Campaigns can capture an unlimited number of new subscribers.
Features
It offers a variety of pricing tiers based on volume needs Businesses using Textedly benefit from complimentary incoming messages and up to 300 characters in a message. The platform’s AI intuitively creates conversations as customers reply to text messages. It provides support for API for Developers, 2-Way SMS MMS Photo Library, Text Forwarding, and Auto Replies features. Providing SMS analytics on subscriber time stamps, activity feeds, complete user history, interactive graphs, and performance metrics.
Key Specs:
Supported Mobile platforms: Android and iOS Included SMS: 50 credits Customer Support: Contact Form, Chat, Phone, and Email Integration: Slack, Salesforce, HubSpot, Zapier, Intercom, Pipedrive, Shopify, Mailchimp, Facebook Lead Ads, and Google Sheets. Text Forwarding: Yes Pricing: Plans start at $24 per month. Free Trial: 14 Days Free Trial (No Credit Card Required) Link: https://www.textedly.com/
5) Sendinblue – Best for message tracking and reporting
Sendinblue is a digital marketing platform offering business text messaging services and features. They specialize as an all-in-one location for businesses to manage digital marketing. The comprehensive services from Sendinblue include CRM integration, email marketing, and chat integration. It also manages email and social media test message marketing campaigns.
Features
You can test multiple campaign versions to determine which is more effective. It offers automation, targeted messaging, and the ability to capture customer information. Provides integration with other apps and CRMs. You can run reports using real-time tracking and reporting. It supports APIs for developers, MMS Photo Libraries, Text Forwarding, and Auto Replies. There are automatic marketing features such as Email Marketing, CRM, Marketing Automation, Transactional Email, Segmentation, Email Heat Maps, A/B Testing, Real-time Statistics, and Send Time Optimization.
Key Specs:
Supported Mobile platforms: Android and iOS Customer Support: Contact Form Integration: Outfunnel, Make, Elementor, WordPress, WooCommerce, Shopware, Shopify, BigCommerce, PrestaShop, Magento, nopCommerce, etc. Text Forwarding: Yes Pricing: Request a Quote from Sales Free Trial: 14 Days Free Trial (No Credit Card Required) Visit Sendinblue »
6) Twilio – Best for Volume SMS Messaging
Twilio is one of the best business text message software. Platform that allows software developers to make and receive phone calls and perform other communication duties using its web tools. Twilio is highly customizable and ideal for web developers who want seamless integration with their existing website and CRM program.
Features
Developers can build one or two-way messaging campaigns It has a unique pricing structure at a per-message rate according to volume. You can create shortcodes for customers. Customers can be supported through other channels outside of SMS messaging, such as voice, video, and email. It offers an improved customer experience The application supports APIs for developers, MMS photo libraries, 2-way SMS, text forwarding, and auto-replies. Provides automated marketing features such as SMS marketing, Omnichannel contact center, Call tracking, Web chat, Push notifications, Alerts, and phone verification.
Key Specs:
Supported Mobile platforms: Android and iOS Customer Support: Phone and Contact Form Integration: Calabrio ONE, Acqueon and Glance Payment Mode: Credit Card and Paypal Text Forwarding: Yes Pricing: Request a Quote from Sales Free Trial: 45 Days Free Trial Link: https://www.twilio.com/
7) Text Magic – Best for Quick Setup
Text Magic is one of the best business text messaging apps focusing solely on managing businesses’ mass SMS text messages. It is one of the best SMS apps for business that enables you to send and receive customer text messages in a one-way or two-way campaign setup. This tool offers a fast setup, so you can begin sending messages within minutes of setup. It offers a prepaid pricing structure that gives you control of all the costs. The simple platform allows you to communicate with customers online or in the app.
Features
It integrates with over 5000 apps and is a dynamic Bulk SMS service provider. You can upload existing contact lists through their app or online. Schedule text messages and Mail merge SMS and templates Businesses can reply to customers at no charge. It offers analytics features like long text messages, SMS distribution lists, It offers API for developers, MMS Photo Library, 2-Way SMS, Text Forwarding, and Auto Replies. This tool provides many auto SMS marketing features, including receiving SMS online, voice calls forwarding, secure Text messaging, number validation, and reporting.
Key Specs:
Supported Mobile platforms: Android and iOS Customer Support: Chat, Contact Form, Email, and Phone. Integration: Facebook Lead Ads, Webhooks, Google Sheets, ClickFunnels, ActiveCampaign, Calendly, Google Calendar, Acuity Scheduling, Airtable, Slack, and Mailchimp. Text Forwarding: Yes Pricing: Request a Quote from Sales Free Trial: 30 Days Free Trial (No Credit Card Required) Link: https://www.textmagic.com/
8) SlickText– Best for its SMS marketing and communication program
SlickText has the best of both words of simplicity and capability. You can set up accounts easily using Slick Text’s online guides. Tier pricing is based on the volume of texts to be sent monthly. All plans come with unlimited contacts and free incoming messaging.
Features
You can specialize your campaigns, such as for birthdays or collecting survey answers. It offers MMS messaging, Text to a landline, and opt-in services. You can embed Slick Text on your website to pop up questions and capture customer information. It offers API for developers, MMS Photo Library, 2-Way SMS, Text Forwarding, and Auto Replies. Provides SMS marketing and communication program It offers automatic marketing features like Picture messaging, Personalization, Automated workflow, etc.
Key Specs:
Supported Mobile platforms: Android and iOS Customer Support: Chat, Contact Form, Email, and Phone Included SMS: 50 credits Integration: Salesforce, zapier, Mailchimp, ActiveCampaign, Shopify, slack, Campaign Monitor, GetResponse, and Hubspot Text Forwarding: Yes Pricing: Plans start at $29 a month. Free Trial: 14 Days Free Trial (No Credit Card Required) Link: https://www.slicktext.com/
9) Messagebird– Best for data collection
Messagebird is a cloud-based customer communication platform that enables businesses to send and receive SMS, chat, and voice messages. This SMS messaging platform provides tools for managing customer interactions, including a visual flow builder, contact management, and analytics. It also offers online tutorials and quick reference guides.
Features
The email to SMS setup feature allows you to easily create and send messages to customers via Text. It organizes messages in a single inbox where customer service representatives can manage communications from customers. There is support for MMS Photo Library, 2-Way SMS, Text Forwarding, Auto Replies, and API for developers. It offers a dedicated conversation channel, Dedicated escalation, No jitter, Global PoPs, Instant call setup, Interactive Voice Response, Cloud Telephony, Reporting, and Transcription.
Key Specs:
Supported Mobile platforms: Android and iOS Customer Support: Contact Form and Ticket Included SMS: 500 credits Integration: Hubspot, Constant Contact, Mailchimp and Zapier Text Forwarding: Yes Pricing: Plans start at $500 a month. Free Trial: On-request Link: https://www.messagebird.com/en/
10) Sakari – Best for integration with CRM and eCommerce platforms
Sakari is a cloud-based messaging service that helps you manage customer interactions across SMS, chat, and email. It offers a range of features to help you automate customer interactions, including message templates, auto-responses, and contact management. The service includes features that allow businesses to send and receive bulk SMS messages, track customer engagement, and manage lists. Its SMS marketing services are designed to keep track of customer engagement.
Features
It offers a drag-and-drop interface for creating and sending messages and templates for common message types such as appointment reminders, shipping notifications, etc. You can create your message or select from a library of pre-approved message content. In addition to the powerful MMS Photo Library, it supports 2-Way SMS, Text Forwarding, an API for developers, and Automatic Replies. Sakari supports APIs for developers, MMS Photo Library, 2-Way SMS, and Auto Replies. It offers automated marketing features like Business Messaging, Rich Text Messaging, and VOIP/Landline Texting.
Key Specs:
Supported Mobile platforms: Android and iOS Customer Support: Contact Form, Chat, Phone, and Email Included SMS: 500 credits Integration: Hubspot, Constant Contact, Mailchimp and Zapier Text Forwarding: No Pricing: Plans start at $16 a month. Free Trial: 14 Days Free Trial (No Credit Card Required) Link: https://sakari.io/
11) Trumpia – Best for campaign scheduling
Trumpia allows you to send text, email, and voice messages to large groups of people at once. You can schedule texting campaigns to send reminders. It also offers a number of features for managing contacts and tracking results. Its different pricing tiers are based on usage. You can use the trial period to send free messages. There is an enterprise plan for high-volume users, which also includes direct technical support. You can also get prepay plans if you want to control costs.
Features
It features unlimited contacts, groups, and messages. You can customize messages with pictures or send mass text messages with a survey. You can measure the effectiveness of campaigns with Trumpia’s analytics reports. It helps you to track and categorize customer information based on their responses. It provides support for API for Developers, MMS Photo Library, 2-Way SMS, Text Forwarding, and Auto Replies features. Several auto marketing features are included: Mobile Keywords, Online Sign-Up Pages, Data Capture, Mass Texting, Send from Phone, Landline Texting, MMS, API, etc.
Key Specs:
Supported Mobile platforms: Android and iOS Contact Support: Email, Phone, and Contact Form Included SMS: 100 credits Text Forwarding: Yes Pricing: Request a Quote from Sales Free Trial: 14 Days Free Trial (No Credit Card Required) Link: https://www.trumpia.com/
FAQs
❓ What are the Best Text Apps for Business?
There are many bulk SMS service providers, but the best ones offer reliable service with a user-friendly interface. Here are the best Business texting apps:
Eztexting Podium Simpletexting Twilio Text Magic
🚀 How to send mass text messages from a computer?
Bulk SMS service is the easiest way to send mass text messages from a computer is to use a Bulk SMS service. These tools allow one to send text messages to large groups of people at once. Some of these services even allow scheduling text messages to be sent.
⚡ How to select the Best Text Apps for Business?
Here are the essential criteria for selecting the Text Apps for Business:
Accessible to Use: Best Text Apps for businesses should have a simple interface that makes it easy to use and set up SMS campaigns. Pricing: Pricing is hard to pinpoint. You want it to be fair, but there are so many different models (monthly subscriptions vs. per-text rates), so a comparison is quite difficult. Customer Support: Support must be fast and reliable. The more support available, the better and more competitive the tool. Features and Functionality: Not all mass-texting software is made equal. You want one that offers the most features, like WebSMS, email-to-SMS, global reach, and inbound SMS.
